Privacy & Cookie Policy

Effective date: 10 October 2026
Last updated: 10 October 2026

Thinking Success is committed to handling personal information lawfully, fairly and transparently. This policy explains what information may be collected when you use this website, contact us, subscribe to updates, obtain resources, create an account, register for training or purchase a product or service.

Who we are

Data controller: John R. D. Taylor trading as Thinking Success, Craven Clinic, Mount Pleasant, High Street, Skipton, North Yorkshire, BD23 1JZ.

Email: hello@thinkingsuccess.co.uk.

Information we may collect

Depending on how you use the site, we may collect your name, email address, telephone number, account or course-registration information, billing and transaction information, marketing preferences, correspondence, and information you choose to provide through a form or enquiry.

Our hosting and security systems may also process technical information such as IP address, browser or device information, request logs and security events.

How we collect information

Information may be provided directly by you when you contact us, create an account, subscribe to updates, register for a course or event, download a resource, or make a purchase. Limited technical information may also be generated automatically when the website is requested from our servers.

How we use personal information

We may use personal information to respond to enquiries, provide courses and resources, manage accounts and registrations, process purchases, deliver service messages, maintain appropriate business and tax records, protect the website against misuse, and comply with legal obligations.

Where you have chosen to receive marketing or updates, we may also use your contact details for those communications. You can unsubscribe at any time.

Lawful bases

Depending on the purpose, processing may be based on steps taken at your request before entering a contract, performance of a contract, consent, legitimate interests in running and protecting the website and business, or compliance with a legal obligation.

Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing that took place before withdrawal.

Email, mailing lists and resources

If you subscribe to a mailing list, newsletter or resource sequence, your email address and related preferences may be processed by an email-service provider used by Thinking Success. Marketing messages will include a way to unsubscribe.

We do not sell personal information to advertisers.

Courses, events and accounts

If you register for a course, webinar, training event or website account, we may process the information reasonably required to provide access, administer attendance, communicate about the service and maintain appropriate records.

Where an external webinar, meeting or course-delivery platform is used, the provider may process registration or participation information under its own privacy arrangements.

Payments

Payments may be processed by PayPal or another stated payment provider. Thinking Success does not need to store your full payment-card details where payment is handled by the payment provider. The provider processes payment information under its own privacy terms.

Contact forms and spam prevention

Information submitted through the contact form is used to respond to your enquiry. The website also uses server-side validation and anti-spam controls such as hidden fields, timing checks and rate limiting to reduce automated junk submissions.

Please do not use a general website enquiry form to send information that is more sensitive than is reasonably necessary for your question.

Hosting and service providers

Thinking Success may use established service providers for website hosting, email, mailing lists, payments, online meetings or training, embedded media and other operational functions. These providers process information according to their own contractual and privacy arrangements.

Some providers may process information outside the United Kingdom. Where relevant, transfers are handled using the safeguards applicable to the provider and service.

How long information is kept

Information is retained only for as long as reasonably necessary for the purpose for which it was collected and for any applicable contractual, accounting, tax, complaint or legal requirements. Marketing information is normally retained until you unsubscribe, withdraw consent or it is no longer needed.

Security

Thinking Success uses proportionate technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse or disclosure. No internet service can be guaranteed to be completely secure.

Your rights

Depending on the circumstances, UK data-protection law may give you rights including access, rectification, erasure, restriction, objection, data portability and withdrawal of consent.

To make a request, contact hello@thinkingsuccess.co.uk. Some rights are not absolute and may be limited where there is a lawful reason to retain or process information.

Complaints

If you have a concern about how Thinking Success has handled personal information, please contact us first so that it can be investigated. You also have the right to complain to the UK Information Commissioner’s Office.

Cookies and similar technologies

This website uses cookies, local storage and similar technologies. Some are necessary for requested website functions, security, sessions, account access or for remembering your privacy choice. These essential technologies do not depend on optional consent.

Optional technologies may include analytics or third-party embedded media. Where a technology is not strictly necessary and requires consent, it should remain disabled until you choose Accept optional cookies.

Essential storage

Essential storage may be used for security, sessions, account or transaction functions where relevant, and to remember your cookie choice. Blocking essential storage may prevent parts of the website from working correctly.

Analytics

If analytics is enabled on the site, it is used to understand broad website usage and improve content and performance. Analytics that requires consent must not be activated unless you accept optional cookies.

Third-party media and services

Pages may contain content or functionality supplied by third parties, such as video, webinar, mailing-list or other service providers. Some third-party content may use cookies or similar technologies. Where consent is required, that content should be held back until optional cookies are accepted.

Your choice

On your first visit you can choose Accept optional cookies or Essential only. Refusing optional cookies does not prevent you from using the main content of the site.

Your choice is stored in your browser so the banner does not repeatedly appear. You can revisit the choice at any time.

Change cookie preferences

Third-party websites

This website may link to other websites and services. Those sites have their own privacy and cookie arrangements, and Thinking Success is not responsible for their content or privacy practices.

Changes to this policy

This policy may be updated when the website, services, providers or legal requirements change. The current version will be published on this page.

Contact

John R. D. Taylor
Thinking Success
Craven Clinic, Mount Pleasant, High Street, Skipton, North Yorkshire, BD23 1JZ
Email: hello@thinkingsuccess.co.uk